8 years of experience in the field of IT support.

I am currently available for work
" I consider myself as a best resource for the organization because I am a quick learner, team player, can work in pressure and I hold the best employee awards from my previous organizations. "
Serial No: 124533

Skills keywords: 1st Line Technical Support, it technical lead, it technical support, service desk support
List Of Qualifications:

Bsc IT
Microsoft Azure Fundamentals
Microsoft Azure security, compliance and access.
ITIL certification is on process
Have basic knowledge in Azure Administration

Interests & Hobbies:

The most important hobbies include listening to the music, travelling and playing cricket.
I also like to meet new peoples and learn the culture.

Previous Employment Details:

I do have total 8 years of experience in the same field. I would like to add brief details of only about 3 my previous organizations.
I was working with Al Suwaidi computers in Dubai for 2 years i.e from 20th April 2018 to 20th April 2020. I was the coordinator between IT and Sales which includes IT troubleshooting and clerical help to sales team.
I was working with Whitehat Junior in India from 13th August 2020 to 18th April 2022. I was working as a senior technical support for students and the teachers internationally which includes all the remote IT support tasks.
I am currently working with Cognizant Technology Solutions as L1.5 IT technical support. Here I am responsible for troubleshooting the technical issues for the US clients.

Current location: Karnataka, India
Nationality: Indian
Preferred Sector of Employment:  IT and Technology, customer service
Spoken languages: english, Hindi, Malayalam, marathi
Location I am interested in working: Australia, canada, Luxembourg, Middle East, Netherlands, switzerland, United Arab Emirates, United Kingdom, United States