My background from last job in a customer service position is precisely what makes me an ideal candidate for this particular position. When problem solving difficult situation involving conflict, I approach the situation with empathy, active listening and open communication to achieve a desired outcome.
I had 4 year experience in customer relations both as customer service and as a debt collection agent , so I had direct interaction with customer which I can handle all types of customers in a friendly and in accordance with the company policies.
1. Eben Telecom ,Metro pillar no:602,Indian Express Building, The New ,2nd floor, Banerji Rd opp. Pothys Kaloor Ernakulam, Kerala 682017,India.
1Year Experience as a Customer Relationship Officer (07-11-2029-31-11-2020)
2.Federal Operations & Services Ltd, Ground Floor, Carnival Infopark Phase 1,Infopark Campus, Kakkanad ,Kochi ,Kerala 682042, India.
Currently working as Process Executive in Debt Collection(01-12-2020-present)
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