BCOM from St.Joseph's University (2018-2021)
Pre- University from Schoenstatt St Mary's Pu College (2016-2018)
10th grade from Schoenstatt St Mary's High school (2016)
Trekking, Dancing, Hiking, Travelling
Working as a finance process analyst at Arthur J Gallagher (2022 - present)
lagher & Company- (2022 – Present )
Managed day-to-day operations pertaining to customer account maintenance,
encompassing tasks such as document uploads correspondence, call handling, and case
monitoring.
Ensured precise management of all assigned accounts, maintaining adherence to agreed
service levels.
Recorded all service activities for individual accounts, aligning with established
procedures and compliance protocols.
Maintained regular and professional communication with leadership and colleagues
regarding account status and escalations, following established protocols.
Identified and addressed operational risks proactively to minimize potential disruptions.
Fostered collaborative teamwork to collectively achieve shared objectives.
Download check, wires, ACH from bank websites and processing of deposits.
Research and resolve unidentified payment.
Working on movement of funds from one client to another.
Reconciliation of the payments and application made under particular clients
Contact centre executive ( 2021-2022)