I'm passionate about doing and providing what am good at, my skills and qualifications bring in overall the capability to do the right things for guests/ clients satisfaction and for the company's success.
My 5 years experiences in Hospitality from guests house to 5 star hotel , developed in me a strong understanding of what is necessary to be the number one reference for future guest/clients.
Polytechnic University-Business Management
Stellenbosch Graduate Institute- Leadership and Emotional intelligence.
Talent Academy - Technical and professional course in Hospitality and Tourism.
Radisson Blu Hotel & Residences ,Maputo- Current job since 07.09.18
* Welcome guests, process check in and check out , process payments , act as shift leader or manager , dealing and solving guest complaints and practice other activities associated to the position.
Maputo Hotel-2017 to 2018
*Welcome the guests, assist with check in and check out, operating switchboard and directing calls.
Delagoa Bay City inn-2016-2017
*Welcome the guests, assist check in and check out and other activities associated to the position.
I like reading and Traveling.