With a robust 6-year tenure at Tata Consultancy Services, I have honed my expertise in IT support and operations, demonstrating a consistent trajectory of growth and responsibility. My technical acumen, underscored by a strong foundation in network troubleshooting, active directory, and security protocols, equips me to tackle complex IT challenges. My commitment to service excellence and continuous improvement, coupled with my ability to lead and mentor teams, makes me an ideal candidate to drive technological advancements and deliver exceptional results in any IT role.

ITIL Foundation Certificate in IT Service Management. (Credential ID- GR671045954AA).
Bachelor of Computer Application - completed degree in April 2017.
IT Analyst at Tata Consultancy Services, Bengaluru (09/11/2022 - Current): Specialized in Complaint/Escalation tickets management, technical support and IT operations compliance.
Systems Engineer at Tata Consultancy Services, Bengaluru (09/11/2020 - 09/11/2022): Advanced to level3 support, providing expert technical/application support and network troubleshooting.
Assistant Systems Engineer at Tata Consultancy Services, Bengaluru (09/11/2018 - 09/11/2020): Promoted to level2 support, focusing on remote sessions, Active Directory Management, and 2factor authentication issues.
*Internet Surfing
*Football player
*Playing mobile/PC games
*Riding Bike
*Exploring new places/sceneries
*Travelling
*Connecting with new people