IT Support Executive / Desktop Support Engineer

" I am an experienced Highly skilled IT Support Engineer/Desktop Support Engineer with 4 years of experience at Lulu Group International "
Serial No: 131479

Skills keywords: it support/ networking, desktop support, it technical support, Senior IT engineer
Qualifications:

2024/08 – Currently
Pursuing Expected
Graduation: [Sep 2027]
Jaipur, India
BCA
MANIPAL UNIVERSITY

2014/08 – 2016/09
Kollam, India
Diploma In Electronics Engineering
Engineering Training Centre

Personal Information:

Highly skilled IT Support Engineer/Desktop Support Engineer with 4 years of experience at Lulu Group International,
delivering exceptional technical Support

Management Skills:

Technical Skills
•Operating Systems: Proficiency in Windows, macOS,
and mobile OS (iOS, Android).
•Hardware Support: Knowledge of computer
components (motherboards, RAM, storage, etc.),
installation, and troubleshooting.
•Networking: Understanding of networking concepts
such as TCP/IP, DNS, DHCP, VPN, firewalls, routers,
switches, and basic network troubleshooting.
•Software Troubleshooting: Experience with common
software applications (Microsoft Office, enterprise
software), and resolving software issues.

Professional Awards/Accolades:

Setting Up a Local Area Network (LAN) for an Office and POS Machines in Hypermarket
Our company opened a new Lulumall outlet in Hydrebad, so we will make POS machines and an office network with
multiple computers connected through

  • IT Support Executive
    Lulu Group International ( Currently working )
    4 years, 11 months ( Feb, 2020 - Jan, 2025 )
Employment Sought: Any
Current Location: Kerala, India
Top 5 countries interested in working in: Dubai, Europe, Finland, Iceland, Luxembourg