Operations Specialist Seeking work in UK

I am currently available for work
" I believe that my combination of skills and experience that i acquired from my previous organization make me a strong fit the best role. I have confident in making an immediate impact as a fast learner with a proper guidance. "
Serial No: 126601

Skills keywords: costumer service, data analysis, insurance operations manager, operation management, underwriter
List Of Qualifications:

1. Degree : B. Com - Tax procedure and practice (2018) - Kerala University
2. Higher Secondary: (plus one & plus two) Biology science - Kerala State Board
3. High School: SSLC (10th) - Kerala State Board

Interests & Hobbies:

Art works
craft items making

Previous Employment Details:

(A) Designation: Financial Associate (Aug 2019 - Nov 2023)
Company: RR Donnelley India Outsource Pvt.Ltd
Place: Thiruvananthapuram, Kerala, India
Roles & Responsibilities:
1. Efficiently organize and manage insurance renewal applications, documents, and data, ensuring accuracy and timeliness.
2. Interact with clients to understand their insurance needs and offer appropriate solutions.
3. Process new insurance policies and claims accurately and promptly.
4. Update existing data to reflect client requirement and ensure compliance.
5. Protect client privacy and confidentiality of financial and health records.
6. Calculate adjustments, premium, and refunds accurately.
7. Maintain high standard of customer service by building and nurturing client relationship.
8. Create and manage customer database for future reference.
9. Identify and communicate potential risks to relevant parties to prevent incidents.
10. Collaborate with the team to develop innovative solutions for better customer service and efficiency.
11. Meet and exceed performance goals to contribute to organizational success.

(B) Designation: Document Specialist (Oct 2018 - Apr 2019)
Company: RR Donnelley India Outsource Pvt.Ltd
Place: Thiruvananthapuram, Kerala, India
Roles & Responsibilities:
1. Ensure accuracy and completeness of transmitted documents, organize revisions, and track changes.
2. Adhere too company guidelines when preparing digital files, physical documents, and work requests.
3. manipulate and covert documents to meet specific personnel or project needs
4. Streamline submittals and avoid rejections by proofreading filenames, titles, and details.
5. Provide support for document control and contract documents.
6. Maintain style quality and consistency in produced content by following established guidelines.
7. Verify content alignment with established guidelines by proofreading and editing final copy.
8. Demonstrate passion for learning and commitment to continual improvement.
9. Ensure document-related requirements are met by effectively communicating with stakeholders.
10. Collaborate with cross-functional teams to develop and implement solutions to document related challenges.

Current location: Kerala, India - View on map
Nationality: Indian
Preferred Sector of Employment:  Banking Insurance and Financial Services, General Management, customer service
Spoken languages: english, Hindi, Malayalam
Location I am interested in working: canada, Europe, Finland, France, Germany, Mauritius, Netherlands, Poland, Saint Helena (UK), Singapore, spain, Sweden, switzerland, United Kingdom, Virgin Islands, British, Virgin Islands, U.S.