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Higher secondary education
Drowning
Customer Relationship and Floor Incharge
Raymond’s. Trivandrum.
Sep 2023 till date
Supervise the activities of the sales team and entire store operations.
Provide reports to top management about customer queries and compliance
Guide staff to ensure adequate customer communication and maintain contacts with clients and provide feedback.
Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
Evaluate the performance of the sales team and seek ways to improve the team’s performance.
Store Manager
Exotic Store,Trivandrum,India. Aug 2020 to Jul 2021.
Responsible for managing entire store operations,
Maintaining stock replenishment and inventory management
Managefinancialbudget,forecastingandnegotiate withthesuppliers.
Meetsalestargetshavetoorganizethetrainingtoteamandassignduties.
Resolve customer’s request, problem and query for make customers loyal
Administrator
Spinney's,Dubai. May 2011 to Nov 2011.
Responsible for entering invoicing
Managing proper allocation through SAP
Receiving inventory and maintaining stock in SAP.
Assistant Manager
Spencer's Retail(p)Ltd., Trivandrum. Dec2000 to Oct 2010.
Maintaining Teamwork and strongtime management
Responsibleforoverallmaintainingofretailoperations.
Trainingstaff,salestacticsandprioritizedtasksefficiently.
Administration
Accounts Management
Customer Relation
Sales Operation
Product Service
Visual Merchandising
Guest Services
Marketing
Team Building
Team Training
Presentation
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