Senior Technical Support seeking work in United Kingdom

Available

Highly Skilled Senior technical support agent with quick diagnosis and resolving computer user issues remotely, resolving complex technical issues. Possess knowledge of standard operating procedure. Knowledge in Service now, Twilio, Incident creation and management, and Spec2B high-quality work and service are guaranteed. More than 10 years of experience in Customer support background with good Listening and understanding skills. Empathise the client and create a positive environment in work.

Serial No: 125932
Skills keywords: excellent customer service, team leader, quick resolution capabilities, quick learner, technical support
List Of Qualifications & Related Skills:

1) Currently Pursuing - Bachelor of Business Administration
2) Diploma in Mechatronics Engineering
3) Basics of Accounting
4) Pre-university
5) Secondary board of Education

Previous Employment Details:

1) Tech Mahindra - Senior technical support L2 - 10-Feb-2020 to Present
2) S & S Solutions - Team Leader - 18-Jan-2016 to 30-Jan-2022
3) Mphasis - Customer Support Officer - 25-Nov-2014 to 31-Jan-2016
4) Mpahsis - Customer Support Officer - 14-Nov-2011 to 16-Dec-2012

Interests & Hobbies:

Travelling and Drawing

Current location:  INDIAN
Nationality: INDIAN
Spoken languages: english, Hindi, Malayalam, Tamil
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